Terms of Service

1. Acceptance of Terms

By accessing or using CloseCombat ("the Service"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.

2. Description of Service

CloseCombat is an AI-powered sales training platform that provides voice-based roleplay sessions, performance scoring, and team leaderboards to help sales professionals improve their skills.

3. Accounts

You must provide accurate information when creating an account. You are responsible for maintaining the security of your account credentials. You must be at least 18 years old to use the Service.

4. Credits and Payments

CloseCombat operates on a credit-based system. Credits are purchased through our payment processor (Stripe) and are non-refundable except where required by law. Credits do not expire. New accounts receive one free credit upon registration.

5. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose
• Attempt to reverse engineer or circumvent the credit system
• Share your account credentials with others
• Use automated tools to interact with the Service
• Upload or transmit harmful, offensive, or inappropriate content

6. AI-Generated Content

The AI personas and feedback provided by CloseCombat are generated by artificial intelligence and are intended solely for training purposes. They do not constitute professional sales or business advice. Performance scores are indicative only.

7. Intellectual Property

All content, features, and functionality of the Service are owned by CloseCombat and are protected by applicable intellectual property laws. You retain ownership of any content you provide during sessions.

8. Privacy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

9. Disclaimers

The Service is provided "as is" without warranties of any kind. CloseCombat does not guarantee that the Service will be uninterrupted, error-free, or that training results will improve your real-world sales performance.

10. Limitation of Liability

To the maximum extent permitted by law, CloseCombat shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service.

11. Termination

We reserve the right to suspend or terminate your account at our discretion if you violate these Terms. You may delete your account at any time by contacting us.

12. Changes to Terms

We may update these Terms from time to time. Continued use of the Service after changes constitutes acceptance of the new Terms.

13. Contact

Questions about these Terms? Contact us at matt@closecombat.app.