Live Assist transcribes your sales call in real time and surfaces AI-generated response suggestions the moment the prospect stops speaking — so you always know exactly where to take the conversation next.
You hang up, replay the call in your head, and the perfect answer is suddenly obvious. In the moment, with a real buyer waiting, it never comes fast enough. Live Assist is built for that gap — it listens to the call, understands what the prospect just said, and surfaces your strongest response options before you open your mouth.
The old way
CloseCombat
Why it works
Live Assist captures both sides of the call as they happen — your words and the prospect's. The transcription updates in real time so the AI always has full context before it generates a suggestion. No delay, no lag, no guessing what was said. Every word is on screen the moment it's spoken.
When the prospect finishes speaking, Live Assist generates two or three response options calibrated to what they specifically said. A reframe if they raised an objection. A follow-up if they gave you an opening. A clarifying question if their answer was vague. Each suggestion is written in natural sales language — not a corporate script, something you could actually say out loud.
Live Assist runs in your browser — no app to install, no integration required with your dialer or CRM. Open it before the call, grant microphone access, and it's live. Works with phone calls, Zoom, Google Meet, Teams, or any call where audio plays through your computer. Completely invisible to the person on the other end.
When the call ends, the full transcript is sent through the same AI debrief engine as your training sessions. You get a score, a coach directive, and an objection breakdown — on a real deal, with real stakes. The suggestions you took, the ones you ignored, the moments that shifted the call — all of it visible in the debrief so you can calibrate faster.
How it works
Open Live Assist before the call
Navigate to Live Assist in your dashboard and grant microphone access. No install, no integration, no IT ticket. It's live in under 30 seconds.
Start the call as normal
Pick up the phone or join the meeting. Live Assist listens in the background — transcribing both sides as the conversation unfolds. The prospect hears nothing on their end.
Respond with confidence, debrief after
Suggestions surface the moment they're relevant. Take them, adapt them, or ignore them — you're always in control. When the call ends, your full AI debrief is ready in under 30 seconds.
The specifics that make it work in practice.
Transcribes both sides of the call in real time — your words and the prospect's, timestamped
Detects when the prospect finishes speaking and triggers suggestion generation immediately
Surfaces two to three distinct response types — reframe, dig deeper, bridge to value — so you choose the angle
Each suggestion is written from the prospect's exact phrasing, not a generic script
Highlights objection type in real time — price, authority, timing, status quo, competitor — so you're oriented before you respond
Invisible to the prospect — runs in a browser tab, no audio output on their end
Full call debrief generated automatically when you end the session
Works on any call where audio runs through your computer — no dialer integration required
How it stacks up.
Capability
CloseCombat
No assist tool
Response suggestions mid-call
None
Real-time transcription
Not available live
Objection type flagged instantly
Manual recognition
Suggestions from prospect's words
Memory-based only
Post-call AI debrief included
Separate tool needed
No dialer integration required
N/A
Invisible to the prospect
N/A
Who this is for
AEs who want support on high-stakes deals without losing their natural flow. SDRs who are still building pattern recognition and need a safety net on live prospecting calls. Any rep who's ever replayed a call and known exactly what they should have said.
Common questions
Does the prospect know I'm using it?
No. Live Assist runs in a browser tab on your screen — it has no audio output and no connection to the prospect's audio feed. From their perspective, it's a completely normal call.
What call setups does it work with?
Any call where audio plays through your computer. Zoom, Google Meet, Microsoft Teams, phone calls via a softphone or headset — if your microphone captures both sides of the call, Live Assist can transcribe it. No dialer integration required.
How fast are the suggestions?
Typically within two to four seconds of the prospect finishing a sentence. The transcription updates in real time as they speak, so the AI has full context before the suggestion is generated. Fast enough to be useful, not so fast it's a distraction.
Is this an add-on or included in my plan?
Live Assist is a paid add-on available on top of any CloseCombat plan. It's priced per seat per month. Contact us or see pricing for current rates.